At HSIM India Federation, we strive to ensure that our students have a positive experience. However, we understand that circumstances may arise where you may need to request a refund. Please review our refund policy carefully.
1. Course Fees
- All fees paid for course registration are non-refundable, except under the circumstances outlined in this policy.
2. Eligibility for Refunds
Refunds may be provided under the following conditions:
- Course Cancellation: If HSIM India Federation cancels a course due to unforeseen circumstances, you will be eligible for a full refund of the course fees.
- Pre-Course Withdrawal: If you decide to withdraw from a course before the start date, you may be eligible for a partial refund. The amount will be subject to an administrative fee deduction of [insert percentage or flat fee].
3. Non-Refundable Situations
No refund will be provided under the following circumstances:
- After Course Start: Once the course has commenced, no refund will be given.
- Failure to Attend: If you fail to attend or complete the course for any reason, no refund will be issued.
- Digital Products: Any downloadable materials, e-books, or digital resources purchased from the site are non-refundable.
4. Refund Process
- All refund requests must be made in writing via email to [email protected].
- Once a refund is approved, it will be processed within 7-10 business days using the same method of payment used for the original transaction.
5. Course Transfers
- If you are unable to attend a course you’ve registered for, you may request to transfer your enrollment to a future course date, subject to availability. This request must be made at least 5 days before the course start date.
- Course transfers are subject to an administrative fee of [insert amount].
6. Changes to this Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with the “Last updated” date revised accordingly.
7. Contact Us
If you have any questions about this Refund Policy or need to request a refund, please contact us at:
- Email: [email protected]
- Phone: +919053070530